A reception area that encompasses a running water wall, waiting rooms with LCD screens and a luxurious ambience oozing throughout the entire building isn't what you'd usually expect to find when you visit the dentist.

This world-class dental practice is one of the UK leaders in the private sector and takes dental care to a five star level. Having recently moved to a new, purpose built site near the M2, the clinic now has the space required to continue elevating standards.

  • We looked at the requirements of the whole practice before suggesting a suitable system; which in this case was the Nortel Business Communications Manager 50.  We chose this system because of its flexibility and voicemail functions. It would also provide Hospital Lane with a long-term phone system, with the capacity to grow to more than three times the size of its initial configuration.
  • Icom provide a full end-to-end service, so, once all the communications systems were in place, we set about training the staff.
  • The telephone system that Icom recommended, along with a great team, helps us to deliver a state-of-the art product.

Richard Ebanks, Principal Dental Surgeon, kindly commented:

“Icom was a great company to partner with. From the outset they were clear, specific and professional. They delivered the right goods at the time we needed them and I am confident that the telephone system will fulfil our needs for some time to come”