Hosted VoIP and call recording for MC Truck and Bus, Larkfield

MC Group has been providing transport solutions for 30 years.

With a demonstrable track record of consistently delivering quality vehicles, rental options, aftersales and excellent back-up on a national level, MC Group is a leader in commercial vehicle solutions.

Icom was asked to replace the Avaya IP Office with a VOIP solution at their Larkfiield branch.

The client needed to add additional Lines and users to their system.

The installation of Icom Hosted with 32 users and an Operator console provided the solution to their requirements.

The installation was smooth running and we encountered no problems and the client was able to continue operations with no disruptions.

The client had previously been experiencing problems with their network and VOIP, these issues have been eradicated since our install, which is great news for the smooth running of their business.

Now that the customer is experiencing a fully working system with none of the issues they were previously experiencing are hoping to Install the VOIP in their other seven sites, but until they are convinced it is for them.

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